The Employee Relations department is dedicated to fostering a fair, equitable, and positive work environment that supports the vision and mission of the TWK Group of companies. We believe that our people are the foundation of our success, and that empowering each employee to reach their full potential not only enhances individual job satisfaction and career growth, but also strengthens the overall performance and value of the Group.

Our approach is built on partnership, transparency, and proactive support. We provide guidance and services that promote constructive workplace relationships, uphold sound labour practices, and encourage open communication across all levels of the TWK Group. Central to our mandate is the promotion of employee wellness, ensuring that our employees are supported holistically, in both work and life. Through wellness initiatives, resources, and a culture of care and engagement, we help employees maintain their well-being and resilience.

In a constantly evolving business environment, we also play a key role in supporting effective change management. By equipping teams and leaders with the tools, communication, and guidance needed to navigate change confidently, we ensure that transitions are managed responsibly, respectfully, and in a way that preserves stability and engagement.

At TWK, our people are our greatest asset and Employee Relations is committed to creating an environment where they can thrive, contribute meaningfully, and grow alongside the TWK Group.

TWK Agri (Pty) Ltd (“TWK”) is an authorized Financial Services Provider (FSP 45055) and is authorized by the Financial Sector Conduct Authority (“FSCA”) in terms of category I. TWK is your partner in price risk management and offers hedging of agricultural commodities on the JSE Commodity Exchange.

We strive to provide sustainable customer service to all end-consumers, speculators and producers and have a passion for the unpredictable agricultural market, we make it our priority to identify the risks associated with it and through options and future strategies to meet our customers' needs.

BedRock’s Dunnage division strives to deliver Quality. On Time. In Full. BedRock has an experienced team that will cater to all our customers’ dunnage needs. At BedRock we value our customers and focus on doing the right things right and always striving to do sustainable business. With the backing of TWK Agri (Pty) Ltd and all its resources in terms of mills and plantations, BedRock is one of a kind in the South African dunnage market.

Strategically, dunnage fulfils a crucial role in BedRock’s value chain it creates an additional market for timber outside our traditional mining markets. Dunnage has a variety of uses – specifically with shipping and trucking, containers and the steel industry. It is mainly used as hull protection, to lift cargo off the floor and to prevent water from coming into contact with the cargo. Dunnage is also used as a spacer to separate layers of steel/products for easy storing, loading or unloading, and for transporting.

Some of the loyal customers of 10 years or more are Bidfreight Port Operations, Pro Roof, SA Steel Mill and Uni-Span to name a few. With our strategically placed sawmills and that we can combine loads with our mining support products, together with our production and logistics capacity, we take pride in providing our customers with fast, efficient service.

For product enquiries, please contact Clinton Lawrence, Manager: Timber Marketing on +27(0) 82 784 7839.

Midas, Piet Retief, supplies in the needs of any vehicle owner, focusing on various product ranges, from motor vehicle parts and accessories, through to lifestyle equipment.

• Vehicle Accessories

• Car Care

• Trailer Accessories

• Tools

• Wheel Accessories

• Outdoor

Visit us at 13 Church Street, Piet Retief, 2380

T: (017) 826 3444 or 071 679 5062

E: midas@twkagri.com

Your all-in-one industrial store.

We specialise in:

• Fasteners

• Building Materials

• Hand Tools

• Power Tools

• Paint

• and much more.

Visit us at 13 Church Street, Piet Retief, 2380

T: (017) 826 3444

E: bta@twkagri.com

TWK has shares in Protea Versoolwerke Ermelo (Pty) Ltd with a retreading plant in Ermelo and Kimberley as well as Six retail branches in Piet Retief, Ermelo, Middelburg, Vryheid, Kimberley and Gauteng.

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The Protea Tyres Group’s footprint spreads over Mpumalanga, KwaZulu-Natal, Gauteng and the Northern Cape. The group is a leading supplier of tyres and tyre services.

Our core business is quality manufacturing of application-specific retreads and promoting and implementing cost per kilometre (CPK) systems for all end-users.

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The group is also a leading supplier in the retail sector with branches in Ermelo, Piet Retief, Middelburg, Vryheid, Kimberley, Komatipoort and Gauteng. With franchise brands like Bandag, Continental, Dunlop and Battery Centre, we strive to provide an excellent service to a diversified customer base.​

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The industry has changed its focus to become more customer-driven. We also believe in a contractual and not a transactional type of relationship with the end-user to ensure a long-term relationship.

Although the price is always a factor when choosing a tyre supplier, cost savings will be achieved by making use of the services of a good tyre supplier and retreader and initiating a sound tyre maintenance programme.

Retreading Factories and Wholesale

Protea Versoolwerke Ermelo was established in 1964 as one of the first Bandag franchises. Since 2001, we are part of the TWK Group with a footprint throughout South Africa.  We have received numerous awards from Bandag SA and other tyre suppliers for outstanding service and quality.

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Our retreaded products have the SABS mark of approval and a Bandag Quality Audit Certification.

Ermelo (capacity 5 000 truck tyres per month) and Kimberley (capacity 2 500 tyres per month) distribute to a network of retailers and end-users across Mpumalanga, KZN, Limpopo, Northern Cape and Gauteng.

Protea Tyres believes in saving the customer money. We can provide the following services to optimise tyre life and even save on fuel costs:

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• Scrap tyre analysis

• Surveys and road surveys

• Load studies

• Test tyres

• Driver training

• Truck wheel balancing

• Truck wheel alignment

• Computerised programmes: Profleet and Prowheel

• Services

The turnaround time for your retreads will be seven working days.

Services that can be expected will include:

• Pick-up and delivery of tyres for repairs and retreading

• Ongoing inflation and maintenance advice

• Tyre-related studies as requested

• “Urgent attention” tyre survey

• We buy back well-maintained local casings including Dunlop, Goodyear, Continental and Michelin.

Breakdown Services

Protea has access to a 24-hour, seven-days-a-week breakdown service countrywide.

We primarily make use of the Bandag ETA nationwide facilities but can provide the same through Dunlop, Continental and other suppliers to ensure prompt nationwide service and the advantage of having a fixed cost.

Retailers

Our retail branches are Best Drive (Ermelo) and Dunlop accredited dealers (Piet Retief, Middelburg and Vryheid), and a Battery Centre franchise in Ermelo. Our aim is to give the most comprehensive service to our customers.

We are suppliers of leading brand products – Continental, Dunlop, Michelin, BF Goodrich, Good Year and SABS-approved new import tyres. The Battery Centre supplies Raylite and Exide batteries. The fitment centres specialise in shock absorbers, exhausts, tow bars, mag wheels, wheel alignment and balancing.

Protea Tyres caters for all market segments in the industry.

• High-performance passenger

• Budget passenger

• 4x4

• Commercial truck

• Earthmover

• Mining

• Bus

• Solids (forklift tyres)

• Military

As a BestDrive and Bandag franchisee, we can deliver the following services:

Continental Conti360°

Fleet services meet your specific needs - with exclusive all-round service - and enable you to achieve the lowest overall driving costs.

• Perfect selection of the tyres through the correct fitting,

• Ongoing monitoring and reporting,

• Fast response in the event of a tyre breakdown,

• The proper handling of worn tyres.

ContiFitmentService™

We ensure the right tyre choice as well as the correct tyre fitment to guarantee the smooth operation of your fleet.

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ContiFleetCheck™

Our regular inspections ensure the best performance from your tyres.

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ContiBreakdownService™

In the event of a breakdown, irrespective of your location we’ll have you back on the road with minimum downtime.

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ContiCasingManagement™

Continental Truck Tyres have a cash value even at the end of their lifetime.  We take care of the complete casing handling: collection, inspection, purchasing, retreading and/or proper disposal.

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ContiFleetReporting™

We provide you with a complete analysis of your tyre-related data, which immediately shows potential for any tyre-related cost savings.

Bandag

Bandag complements its product offerings with a combination of Programme, Services, and Information.

These are summarised as:

• Bandag's National Fleet Programme;

• Bandag's Emergency Tyre Assistance (ETA);

• ProWheel;

• ProOosta;

• ProTurbo;

• ProTracker; and

• ProFleet.

This added-value package is tailored to the needs of eets and it helps you to:

• Reduce your operating costs;

• Concentrate on your core business;

• Increase your eet's uptime;

• Improve your protability;

• Increase your overall competitiveness.

Dunlop

Dunlop Tyres are designed to meet or exceed the stringent performance and safety standards of the world’s most demanding international certification bodies.

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Dunlop Tyres South Africa offers top-quality tyres throughout the country for a full spectrum of motoring applications.

Dunlop is one of the most iconic and recognisable tyre brands in the world with an unbroken history going back over 120 years.

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Pioneering ground-breaking innovations in vehicle safety and performance.

Products

The most advanced manufacturing and compounding technology premium products that meet the highest performance and safety standards total commitment to unparalleled quality and professional service

First National Battery Centre

First National Battery is the leading lead-acid battery manufacturer in South Africa and produces over 2.2 million batteries a year.

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First National Batteries are used in more than 40 countries and our products cover various industries and applications ranging from mining, railway and renewable energy to surface traction, telecommunications and automotive, including industrial, commercial and passenger vehicles.

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Automotive batteries produced by First National are the first choice of Original Equipment Manufacturers (OEMs) including Mercedes-Benz, Toyota, Nissan, GM SA, BMW, Volkswagen SA, Renault, Ford, Nissan Diesel and MAN.

Since 2006 the IT department has provided a wide range of services and products at competitive prices to Piet Retief and surrounding areas.

Information Technology

• Systems management and maintenance and

• Programming.

Services

• Computer implementation and maintenance;

• Network solutions and

• Software installation.

TWK Computers

• Internet café.

Suppliers of

• Desktops;

• Laptops;

• Tablets;

• Printers and

• Cartridges.

Purpose of the Health and Safety Department

The primary purpose of the Health and Safety Department is to establish, maintain, and promote a safe and healthy working environment for all employees, contractors, visitors, and stakeholders. This is achieved by:

• Identifying hazards and assessing risks associated with workplace activities and environments.

• Developing, implementing, and monitoring effective health and safety policies, procedures, and programs that comply with legal and regulatory requirements.

• Providing training and education to raise awareness and build competency in safe work practices.

• Promoting a culture of safety that encourages proactive hazard identification, risk control, and continuous improvement.

• Conducting regular audits, inspections, and investigations to ensure compliance and identify opportunities for improvement.

• Supporting management and employees in their responsibilities to prevent incidents, ill health, and injuries.

• Facilitating emergency preparedness and response plans to minimize risks and impacts.

Ultimately, the department serves to safeguard the well-being of people and the sustainability of the business by embedding health and safety into all aspects of operations.

People First. Safety Always — Your Safety, Our Mission.

The Human Resources and Employee Relations Department exists to build a fair, empowering, and engaging workplace where every employee can thrive, fully aligned with the TWK Group’s mission and vision.

Our people are our greatest asset. When individuals grow, the organisation grows with them. We are committed to unlocking the full potential of every employee through meaningful support, fair practices, and real opportunities that enable personal and professional success.

TWK proudly participates in both the South African and Eswatini labour markets, playing an active role in job creation, economic growth, and the development of critical skills in the sectors we serve.

A key pillar of our commitment is fairness. We actively champion Equal Work for Equal Pay, ensuring that employees performing similar work under similar conditions are rewarded in a consistent, equitable, and transparent manner. This principle supports dignity, fairness, and trust across the Group.

Our approach to learning and development goes far beyond compliance. Through continuous training, career growth, and real skills transfer at all levels, we empower employees to build meaningful careers – not just jobs. At TWK, people are given the platform to learn, lead, and make a lasting impact.

Together, we take hands, grow stronger, and ensure that every employee feels equipped, supported, and inspired to achieve greatness – for themselves, their teams, and for the TWK Group as a whole.

Arrowfeeds manufactures a comprehensive series of balanced animal feeds. Feed is one of the most important and determining factors for successful livestock farming. Livestock can only reach its full production potential if optimal feed requirements are met. Saving on the cost of feed always results in lower-quality produce.

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Arrowfeeds covers the entire spectrum of feed requirements namely:

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• Broiler to layer

• Pigs

• Dairy

• Summer and winter cattle licks

• Sheep

• Horses

Presentation of feeds is in the form of mash, pellets or crumbs.

TWK Grain Marketing offers specialized service delivery for both producers and processors of all grain in sourcing, marketing as well as pre-trading of Grain.

Among other things, we offer the following options to our customers:

• Fixed price contracts

• Deferred price contracts

• Minimum price contracts

• Minimum / maximum price contracts

• Farm loading

• Ex- silo

• Basic contracts

The TWK Logistics team identified the need to formulate a comprehensive logistics strategy that was aligned to the group’s overall business strategy and encompassed all movements – from the forest/fields to the final destination. This strategy included a multitude of options such as rail, owned fleet, outsourced fleet and a dedicated contracted fleet.

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Putting a TMS platform in the TWK ecosystem gives TWK leadership and shareholders peace of mind that the lowest cost plan is deployed every day based on the resources available to TWK. In the meantime, the TWK Logistics team has access to much more information and data than they would ever have had before.

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Manager Logistics: Bill Germishuys

C: (082) 670 3478 or bill@twkagri.com